At Shopholia.com, we aim to deliver your orders quickly, safely, and at affordable rates. Please read our Shipping & Delivery Policy carefully to understand how we process and deliver your purchases.
1. Delivery Coverage
- Lahore: We provide delivery within Lahore city limits.
- Other Cities: We deliver to major cities across Pakistan, including Karachi, Islamabad, Gujranwala, Faisalabad, Multan, and more.
2. Delivery Time
- Within Lahore: Orders are delivered within 2–3 working days after order confirmation.
- Outside Lahore: Orders are delivered within 4–8 working days, depending on the destination city and courier service availability.
- Delivery times may be affected by weekends, public holidays, courier delays, or unforeseen circumstances.
3. Delivery Charges
- Lahore: A fixed delivery fee of PKR 150 applies to all orders, regardless of order size or quantity (whether 1 product or 1000 products).
- Other Cities: Delivery charges vary based on courier service, package weight, and delivery location. Final delivery cost will be shared at checkout or by customer service before dispatch.
4. Order Confirmation & Processing
- After placing an order, you will receive a confirmation call, SMS, or email.
- Orders are dispatched once confirmed by the customer.
- Shopholia.com reserves the right to cancel unconfirmed orders.
5. Order Tracking
- Once your order has been dispatched, you will receive a tracking number (where applicable) to monitor delivery progress.
- Tracking can be checked via the respective courier company’s website.
6. Customer Responsibility
- Customers are required to provide complete and accurate delivery details (address, phone number, etc.).
- If incorrect information causes a delay or failed delivery, Shopholia.com will not be held responsible.
7. Inspection at Delivery
- In Lahore, customers may open and check their order at the time of delivery to ensure accuracy and quality.
- For other cities, please inspect your order upon receiving the package. If there are any issues, follow our Return & Refund Policy for further assistance.
8. Delays & Exceptions
- Delivery may be delayed due to natural disasters, strikes, roadblocks, courier issues, or other unavoidable circumstances.
- In such cases, customers will be informed promptly.
9. Contact Us
For any delivery-related queries, please contact us:
📧 shopholiacontact@gmail.com